Management and Leadership Courses
Coaching Skills for Business
Course Overview
The benefits of coaching in the workplace are well recognised, and more and more managers are being expected to have the skills to coach their teams.
This highly participative 1 day workshop is designed to introduce managers to the skills of coaching, and provide them with a simple structure they can implement which will enable them to take a coaching approach.
Course Objectives
By the end of this workshop you will;
- Be able to explain the role of the line manager as coach
- Understand the benefits of coaching for motivation and improved performance
- Have identified the attitude, skills and behaviours of an effective coach
- Be able to demonstrate the GROW coaching model
- Have identified a range of effective coaching questions
- Have experienced and delivered a coaching session
- Have a personal action plan to develop your coaching skills
Course Content
Setting the Scene
- What is coaching, and what it's not
- Coaching compared to mentoring
A Coaching Approach
- Underpinning assumptions
- Hands on verses hand off
A Simple Structure
- Raising awareness and encouraging responsibility
- GROW
The Skills of Coaching
- Effective coaching questions
- Levels of listening
Coaching Practice
Reflection and Personal Action Planning
